Olvera Labs
Operated by Olvera’s Car Care LLC
Effective Date: October 22, 2026
Website: https://olveraslabs.com
Contact Email: david@olveraslabs.com
1. Overview
Welcome to Olvera Labs.
These Terms of Service (“Terms”) govern your access to and use of https://olveraslabs.com, including browsing our website, creating an account, purchasing products, and using any features or services we provide through the website.
Olvera Labs is operated by Olvera’s Car Care LLC (“Olvera Labs,” “we,” “our,” or “us”).
By accessing our website or placing an order, you agree to these Terms and our Privacy Policy. If you do not agree, please do not use our website or purchase products through it.
2. Eligibility and Website Use
By using this website, you confirm that you are legally capable of entering into a binding agreement under applicable law.
You agree to use our website only for lawful purposes. You must not:
- Use the website for fraudulent, unlawful, or unauthorized activities.
- Attempt to interfere with the website’s security, operation, or functionality.
- Introduce malicious software, harmful code, or automated activity intended to disrupt the website.
- Attempt to gain unauthorized access to customer accounts, systems, or data.
- Use our website or its content in a way that infringes our intellectual property rights or the rights of others.
- Submit false, misleading, or fraudulent order or account information.
We reserve the right to restrict or suspend access to our website where reasonably necessary to protect our business, customers, website, or legal rights, subject to applicable law.
3. Products and Product Information
Olvera Labs offers automotive care and related products through our online store.
We make reasonable efforts to ensure that product descriptions, images, specifications, prices, and other information are accurate and up to date.
However:
- Product images and colors may appear differently depending on your device, screen, or display settings.
- Packaging, labeling, or product presentation may change over time.
- Product availability and specifications may change as our offerings are updated.
- Product descriptions and images are provided for informational purposes and should be read alongside the applicable product label and instructions.
We do not guarantee that every product description, image, or other website content will be free from errors. Where information is materially inaccurate, we will address the issue in accordance with applicable law.
4. Prices and Payments
All prices are displayed in the currency indicated at checkout, generally US dollars for US orders.
Prices, promotions, and product availability may change without notice. Any change will not retroactively alter an order that we have already accepted, except where permitted or required by law.
Applicable taxes, shipping charges, and other disclosed fees will be displayed during checkout where applicable.
Payments are processed through Square or other payment providers made available at checkout. Your payment may also be subject to the applicable terms and privacy practices of the payment provider.
By placing an order, you authorize the applicable payment provider to process the payment associated with your purchase.
We reserve the right to cancel or decline an order where reasonably necessary, including in cases of suspected fraud, payment authorization failure, pricing errors, or product unavailability. If payment has already been collected for an order that we cancel, we will provide an appropriate refund in accordance with applicable law.
5. Orders and Order Acceptance
Placing an order through our website constitutes an offer to purchase the selected products under these Terms.
An order confirmation email acknowledges that we received your order. It does not necessarily mean that the order has been accepted or shipped.
We may review orders before acceptance and may decline or cancel an order for legitimate reasons, including suspected fraudulent activity, incorrect product information, inventory issues, or payment problems.
If we cancel an order after payment has been collected, we will arrange an appropriate refund.
Please review your shipping address, contact information, and order details carefully before completing checkout. Contact us as soon as possible if you notice an error. We cannot guarantee that changes can be made once an order has entered processing or shipping.
6. Shipping and Delivery
We currently intend to ship products to customers within the United States, subject to product availability and the delivery options displayed at checkout.
Shipping costs, estimated delivery times, and available delivery methods will be provided where applicable during checkout or in relevant shipping information.
Delivery estimates are not guarantees unless expressly stated otherwise.
Once an order has shipped, delivery timing may be affected by the carrier, weather, operational disruptions, incorrect addresses, or other circumstances beyond our reasonable control.
If we cannot ship an order within the promised timeframe, or within the timeframe required by applicable law, we will provide the required notice and options, which may include consenting to a delay or canceling the order for a refund.
We will handle shipping delays, cancellations, and refunds in accordance with applicable consumer protection laws.
Please ensure that your shipping address is complete and accurate. If a package cannot be delivered because of incorrect information supplied at checkout, contact us for assistance.
7. Returns, Refunds, and Exchanges
Returns, refunds, and exchanges are subject to our applicable return and refund policy, any conditions disclosed on the product page, and applicable law.
Before purchasing, please review the return eligibility requirements and instructions provided by Olvera Labs.
If you receive a damaged, defective, incorrect, or materially different product from the one ordered, contact us promptly so that we can review the issue and explain the available options.
Some products may have specific return conditions because of their nature, condition, packaging, or applicable safety requirements. Any such restrictions will be disclosed where required by law.
Nothing in these Terms limits any consumer rights that cannot lawfully be excluded.
Important: A separate Return and Refund Policy should be published and linked here before the store launches.
8. Product Use and Safety
Our automotive care products must be used according to the applicable product label, instructions, warnings, and safety information.
You are responsible for reading and following the instructions supplied with each product before use.
Depending on the product, this may include precautions relating to surface compatibility, application methods, ventilation, storage, and contact with skin or eyes.
We recommend testing a product on a small, inconspicuous area when appropriate and following any product-specific testing instructions.
Do not use a product on a surface or material unless the product’s labeling or instructions indicate that it is suitable for that use.
Do not mix products unless expressly directed by the manufacturer. Keep products away from children and follow all storage and disposal instructions on the label.
Results may vary depending on the product, surface condition, application method, environmental conditions, and other factors.
Unless expressly stated in the relevant product documentation, we do not guarantee that a product will produce identical results in every situation.
Nothing in this section excludes or limits liability for personal injury or other harm to the extent such liability cannot lawfully be excluded.
9. Product Claims and Warranties
Product descriptions and performance claims are intended to explain the stated characteristics and intended uses of our products.
Unless expressly stated otherwise, examples, demonstrations, and product images are illustrative and may not represent the exact results every customer will achieve.
To the extent permitted by applicable law, and subject to any express written product warranty, products and website content are provided subject to the warranties and conditions applicable to the transaction.
Nothing in these Terms excludes any warranty or consumer protection that applicable law does not permit us to exclude or limit.
If a product includes an express warranty, the terms of that warranty will apply alongside these Terms.
10. Intellectual Property
All website content, including text, graphics, logos, product images, designs, videos, page layouts, and other materials, is owned by or licensed to Olvera Labs or its respective rights holders, unless otherwise indicated.
This content is protected by applicable intellectual property laws.
You may access and use the website for personal, non-commercial shopping purposes.
You may not copy, reproduce, distribute, modify, publish, sell, or commercially exploit website content without prior written permission, except where permitted by law.
Nothing in these Terms transfers ownership of any intellectual property to you.
11. Customer Accounts
You may be able to create a customer account to access order information, manage account details, and use available store features.
You are responsible for maintaining the confidentiality of your login credentials and for activities carried out through your account, subject to applicable law.
Please provide accurate information and update it when necessary.
Notify us promptly if you suspect unauthorized access to your account.
We may suspend or restrict accounts where reasonably necessary to address suspected fraud, security concerns, misuse, or violations of these Terms, subject to applicable law.
12. Third-Party Services and Links
Our website may use or link to third-party services, including payment processors, analytics providers, advertising platforms, shipping services, and customer communication tools.
Third-party services may be governed by their own terms and privacy policies.
We are not responsible for third-party websites or services that we do not control. Their availability, content, and practices may change independently of Olvera Labs.
Your use of third-party services may be subject to additional terms presented by those providers.
13. Limitation of Liability
To the maximum extent permitted by applicable law, Olvera Labs and Olvera’s Car Care LLC will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website or products, including loss of profits, loss of data, or business interruption.
To the maximum extent permitted by applicable law, our liability for claims arising from a purchase or use of the website will be limited to the amount you paid for the product or transaction giving rise to the claim, unless applicable law requires otherwise.
These limitations do not apply to liability that cannot lawfully be excluded or limited, including any liability that applicable law prohibits us from disclaiming.
Nothing in this section limits your statutory consumer rights.
14. Indemnification
To the extent permitted by applicable law, you agree to be responsible for losses, liabilities, and reasonable costs arising from your unlawful use of the website, your violation of these Terms, or your infringement of another person’s rights.
This section does not require you to indemnify us for our own unlawful conduct, negligence, or other liability where such an obligation would be prohibited by applicable law.
15. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, disclose, and protect personal information.
Please review the Privacy Policy to understand our data practices, including the use of cookies, analytics, advertising technologies, and customer communications.
Privacy Policy: https://olveraslabs.com/privacy-policy/
16. Changes to These Terms
We may update these Terms from time to time to reflect changes in our products, services, website functionality, business practices, or legal requirements.
When we make changes, we will update the effective date at the top of this page and publish the revised Terms on our website.
Changes will apply prospectively unless otherwise stated or required by law. Changes will not retroactively alter rights or obligations relating to completed transactions where doing so would violate applicable law.
Your continued use of the website after revised Terms are posted indicates your acceptance of the updated Terms to the extent permitted by applicable law.
17. Governing Law
These Terms are governed by the laws of the State of California and applicable federal laws of the United States, without regard to conflict-of-law principles, except where applicable consumer protection laws require otherwise.
Any dispute will be handled by a court with appropriate jurisdiction, subject to mandatory legal rights and venue requirements that apply to the parties.
18. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in effect to the extent permitted by law.
Any invalid or unenforceable provision will be interpreted or limited only to the extent necessary to make it enforceable where permitted by law.
19. Entire Agreement
These Terms, together with our Privacy Policy and any applicable policies or terms expressly incorporated into them, govern your use of the website and your purchases through it.
Additional product-specific terms, warranty terms, or promotional conditions may apply where clearly disclosed.
If a specific policy conflicts with these Terms, the applicable specific policy will govern the relevant subject to the extent stated in that policy and permitted by law.
20. Contact Us
If you have questions about these Terms, your order, or our products, please contact us:
Olvera’s Car Care LLC
Operating as Olvera Labs
Website: https://olveraslabs.com
Email: david@olveraslabs.com
Please include “Terms of Service” or “Order Inquiry” in the subject line so that we can direct your inquiry appropriately.
Thank you for choosing Olvera Labs.
Olvera Labs — Professional Car Care.